Relationship Banker: Grow Clients, Deliver Solutions

Associated Banc‑Corp; Sister Bay (WI); On-site; USD 23,000 - 40,000; Full time

Benefits offered by this job

401k & Pension

Paid time off

Employee resource groups

Professional development

Bonus & incentives

Employee stock purchase plan

Military benefits

Personal banking benefits

Job summary

Associated Bank is seeking a Relationship Banker to build customer relationships, process transactions, and identify financial solutions. You will learn and grow through training, certifications, and cross-team collaboration in a customer-first environment.

The role emphasizes service excellence, opening accounts, promoting digital banking, and supporting branch operations. Prior banking or retail sales experience is preferred, with a background in customer service.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of customer-facing sales and/or service experience.
• Preferred experience in banking, financial services, or retail sales.

Responsibilities

• Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
• Identify opportunities to recommend products and services that support customers' financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
• Support the operational integrity and compliance of the branch, adhering to all policies and regulations.
• Participate in the Banker Roadmap program, completing training milestones and certification requirements.
• Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
• Promote bank offerings and engage prospective customers through community and in-store outreach.

Skills

Customer service

Sales experience

Financial services

Communication

Education

High school diploma

Job description

Associated Bank is seeking a Relationship Banker to build customer relationships, process transactions, and identify financial solutions. You will learn and grow through training, certifications, and cross-team collaboration in a customer-first environment.

The role emphasizes service excellence, opening accounts, promoting digital banking, and supporting branch operations. Prior banking or retail sales experience is preferred, with a background in customer service.