Relationship-Driven Bank Teller & Customer Specialist

1St Summit Bank; South Carolina; On-site; USD 35,000 - 48,000; Full time

Job summary

1ST SUMMIT BANK is seeking a customer service-focused representative to build relationships with customers at the branch. You will handle deposits, withdrawals, and basic banking tasks while delivering prompt, courteous service.

Responsibilities include cross-selling services, answering inquiries, and supporting branch and Relationship Center sales goals with a positive attitude and professional appearance.

Qualifications

• High School diploma or equivalent.
• 1-3 years in customer service and cash handling.
• Excellent verbal and written communication.

Responsibilities

• Provide prompt, courteous, professional, and personalized service to customers.
• Direct customers to the proper source or professional to meet needs.
• Engage customers in in-depth conversations using CARE and Advancing Language.
• Cross-sell appropriate bank services to meet customer needs.
• Execute financial transactions including deposits and withdrawals.
• Handle inquiries and respond in a timely manner.
• Process payments, money orders, checks, cards, and deposits.
• Maintain security and confidentiality of customer information.
• Assist in meeting monthly referral goals and branch sales objectives.
• Support the Relationship Center and branch manager in growth objectives.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Multi-tasking

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

1ST SUMMIT BANK is seeking a customer service-focused representative to build relationships with customers at the branch. You will handle deposits, withdrawals, and basic banking tasks while delivering prompt, courteous service.

Responsibilities include cross-selling services, answering inquiries, and supporting branch and Relationship Center sales goals with a positive attitude and professional appearance.