Relationship Banker: Grow Loyal Client Relationships

Banco Santander SA; New Bedford (MA); Sur place; USD 38 000 - 61 000; Plein temps

Résumé du poste

Banco Santander SA in New Bedford is seeking a Relationship Banker to serve as a trusted advisor, understanding clients’ financial needs and offering tailored banking, lending, and investment solutions. You will deliver exceptional service, promote digital banking, and collaborate with a team to meet branch sales targets.

The role emphasizes proactive prospecting, customer education, and risk awareness while supporting branch growth and customer satisfaction.

Qualifications

• 3+ years experience selling products/services in an incentive-based environment.
• 12+ months experience in retail banking sales or consultative relationship sales.
• Demonstrated success establishing new customers, deepening relationships and achieving results.
• Experience with digital tools and technology to engage customers.

Responsabilités

• Build strong client relationships and understand financial needs.
• Cross-sell banking, lending, and investment products to meet targets.
• Provide superior customer service and resolve issues promptly.
• Promote digital banking tools and educate customers on self-service options.
• Collaborate with team members to achieve branch goals and growth.

Connaissances

Sales experience

Retail banking sales

Customer service

Cross-selling

Communication skills

Teamwork

Regulatory awareness

Formation

Bachelor’s degree preferred

High school diploma or equivalent required

Outils

Microsoft Office

Description du poste

Banco Santander SA in New Bedford is seeking a Relationship Banker to serve as a trusted advisor, understanding clients’ financial needs and offering tailored banking, lending, and investment solutions. You will deliver exceptional service, promote digital banking, and collaborate with a team to meet branch sales targets.

The role emphasizes proactive prospecting, customer education, and risk awareness while supporting branch growth and customer satisfaction.