Relationship Banker: Grow Customer Wealth & Loyalty

PNC Financial Services Group; Duluth (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

PNC Financial Services Group seeks a Personal Banker to join our in-branch team at the Duluth Station location in Duluth, GA. The role emphasizes proactive sales, exceptional service, and expanding the customer relationship through PNC solutions.

As part of our retail banking organization, you will engage customers, educate on digital tools, and uphold risk controls while delivering a differentiated client experience in a supportive, in-office environment.

Qualifications

• Typically requires 3+ years experience.
• Associates or equivalent degree required.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process.
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
• Applies product and procedural knowledge to identify, mitigate and solve customer problems.
• Manages risk through adherence to all policies and procedures and participates in branch daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group seeks a Personal Banker to join our in-branch team at the Duluth Station location in Duluth, GA. The role emphasizes proactive sales, exceptional service, and expanding the customer relationship through PNC solutions.

As part of our retail banking organization, you will engage customers, educate on digital tools, and uphold risk controls while delivering a differentiated client experience in a supportive, in-office environment.