Personal Banker: Drive Customer Growth & Loyalty

PNC Financial Services Group

Dunwoody (GA)

On-site

USD 40,000 - 60,000

Full time

9 days ago

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Benefits offered by this job

Medical and dental coverage
401(k) with company match
Paid holidays

Job summary

PNC Financial Services Group is seeking a Personal Banker to be based at the Dunwoody, GA branch. This role focuses on acquiring and deepening customer relationships, driving proactive sales, and delivering a differentiated client experience to grow wallet share.

The position requires excellent service skills and adherence to risk and regulatory guidelines. The Personal Banker will work in-office, engaging with customers to provide financial solutions and collaborate with ecosystem partners to

Qualifications

  • Associates or equivalent degree required.
  • 3+ years experience in a relevant role or product knowledge.
  • Background in banking or financial services helpful.

Responsibilities

  • Acquire and deepen the branch customer base through proactive sales and service activities.
  • Drive proactive sales conversations through internal and outbound interactions with a defined sales process.
  • Create customer loyalty and grow share of wallet by delivering a differentiated customer experience.
  • Apply product and procedural knowledge to identify, mitigate and solve customer problems.
  • Manage risk by following policies and ensuring branch operations are efficient and accurate.

Skills

Accountability
Banking
Client Loyalty
Customer Experience
Customer Service
Identifying Opportunities
Leveraging Technology
Proactive Sales

Education

Associates or equivalent degree

Job description

PNC Financial Services Group is seeking a Personal Banker to be based at the Dunwoody, GA branch. This role focuses on acquiring and deepening customer relationships, driving proactive sales, and delivering a differentiated client experience to grow wallet share.

The position requires excellent service skills and adherence to risk and regulatory guidelines. The Personal Banker will work in-office, engaging with customers to provide financial solutions and collaborate with ecosystem partners to

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