Relationship Banker: Grow Customer Relationships

First National Bank; Owings Mills (MD); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Paid time off

Job summary

First National Bank is seeking a Relationship Banker in Owings Mills, MD. The role focuses on customer service, account maintenance, and lending support within the Retail unit.

Expect to execute branch leads and convert transactions into qualified sales or referrals, while adhering to bank policies and risk management. The position involves performing routine teller tasks, validating data, and supporting customers with a friendly, professional approach.

Qualifications

• Minimum Level of Education: High School or GED
• Minimum # of Years of Job Related Experience: 0
• Skills: Excellent customer service, communication, organizational, analytical and interpersonal skills, detail-oriented, PC and software proficiency, MS Word (Basic), MS Excel (Intermediate), MS PowerPoint (Basic), experience in related position, knowledge of banking policies and products, sales and customer service skills.

Responsibilities

• Greet customers and identify service and product needs, leveraging sales leads and referrals.
• Refer and cross-sell bank products and services to meet customer needs.
• Achieve individual weekly sales/referral goals set by the Branch Manager.
• Input and maintain data quality for referrals, customers and applicants using branch technology.
• Perform routine teller transactions and other operational duties according to policies.

Skills

Customer service

Communication

Organizational skills

Detail-oriented

PC literacy

MS Word

MS Excel

MS PowerPoint

Sales and referrals

Education

High School or GED

Job description

First National Bank is seeking a Relationship Banker in Owings Mills, MD. The role focuses on customer service, account maintenance, and lending support within the Retail unit.

Expect to execute branch leads and convert transactions into qualified sales or referrals, while adhering to bank policies and risk management. The position involves performing routine teller tasks, validating data, and supporting customers with a friendly, professional approach.