Relationship Banker - Customer Growth & Banking Solutions

First National Bank of Pennsylvania; Ellicott City (MD); Vor Ort; USD 26.000 - 44.000; Vollzeit

Zusammenfassung

First National Bank of Pennsylvania is seeking a Relationship Banker in Ellicott City, MD. The role focuses on delivering excellent customer service, handling routine banking transactions, and promoting bank products through referrals and digital tools.

You will work under the Retail unit, following policies and Core Values while supporting risk management. The position requires high school education, strong communication, and sales skills, with opportunities to meet weekly goals and participate

Qualifikationen

• High School or GED
• 0 years of job related experience
• Excellent customer service and communication skills
• Strong organizational, analytical and interpersonal abilities
• Detail-oriented with PC proficiency
• Proficient in MS Word, Excel and PowerPoint
• Knowledge of banking policies, consumer products and services
• Sales and customer service skills

Aufgaben

• Greet customers and identify service and product needs, leveraging leads and outbound calls.
• Recommend banking products and cross-sell services.
• Meet weekly sales/referral goals as assigned by Branch Manager.
• Incorporate FNB digital products into customer interactions.
• Enter and maintain high-quality data for referrals, customers and applicants.
• Handle routine teller transactions per policy and procedures.
• Perform related duties and projects as assigned.
• Support risk management and comply with regulatory requirements.

Kenntnisse

Customer service

Communication

Organization & analytics

Detail‑oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Experience in related position

Banking policies & products

Sales oriented

Ausbildung

High School or GED

Tools

MS Office

Jobbeschreibung

First National Bank of Pennsylvania is seeking a Relationship Banker in Ellicott City, MD. The role focuses on delivering excellent customer service, handling routine banking transactions, and promoting bank products through referrals and digital tools.

You will work under the Retail unit, following policies and Core Values while supporting risk management. The position requires high school education, strong communication, and sales skills, with opportunities to meet weekly goals and participate