Relationship Banker - Grow Customer Relationships

Huntington Bank; Columbus (OH); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Huntington Bank is seeking a Financial Relationship Banker for our Columbus, OH area branch. You will help Retain and grow consumer and business customer relationships by identifying financial goals and recommending deposit, loan, and other banking products.

You will deliver excellent service, educate customers on online/mobile banking, and collaborate with partners to expand reach, while following all policies and procedures. Office-based with flexible arrangements offered.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.
• Licenses: This position will be subject to additional background check requirements including being required to provide fingerprints as required by NMLS regulations.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
• Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.

Job description

Huntington Bank is seeking a Financial Relationship Banker for our Columbus, OH area branch. You will help Retain and grow consumer and business customer relationships by identifying financial goals and recommending deposit, loan, and other banking products.

You will deliver excellent service, educate customers on online/mobile banking, and collaborate with partners to expand reach, while following all policies and procedures. Office-based with flexible arrangements offered.