Relationship Banker: Grow Clients with Financial Solutions

M&T Bank Corporation; Pennsylvania; On-site; USD 29,000 - 47,000; Full time

Job summary

Montoursville, PA-based Relationship Banker at M&T Bank Corporation focuses on identifying customer needs and delivering basic banking solutions within the branch sales process. The role emphasizes proactive outreach, profiling customers, opening accounts, and coordinating with internal partners to offer appropriate products.

The position requires strong communication, customer service excellence, and adherence to regulatory standards while building trust with clients and supporting branch goals.

Qualifications

• High school diploma or GED; 2 years retail sales or customer service experience.
• Strong verbal communication and interpersonal skills.
• Organized, with time management and prioritization.
• Financial services product knowledge.
• Proficient with internet and basic tech.
• Able to interact in a face-to-face branch environment.

Responsibilities

• Identify customer needs and propose banking solutions.
• Handle sales, service, and referral opportunities.
• Outbound outreach via phone or email to educate on products.
• Onboard new customers and schedule appointments.
• Maintain branch compliance and risk controls.
• Promote M&T Bank brand and customer experience.

Skills

Customer service

Communication

Interpersonal skills

Time management

Sales experience

Technology proficiency

Education

High school diploma or GED

Associates degree

Notary public license

Bilingual

Job description

Montoursville, PA-based Relationship Banker at M&T Bank Corporation focuses on identifying customer needs and delivering basic banking solutions within the branch sales process. The role emphasizes proactive outreach, profiling customers, opening accounts, and coordinating with internal partners to offer appropriate products.

The position requires strong communication, customer service excellence, and adherence to regulatory standards while building trust with clients and supporting branch goals.