Relationship Banker - Customer Growth & Solutions

Talentify; Pennsylvania; On-site; USD 29,000 - 47,000; Full time

Job summary

M&T Bank in Dover, PA seeks a Branch Sales/Service Associate to manage relationships, identify sales opportunities, and onboard new customers. The role emphasizes proactive outreach, account openings, and risk-conscious service in a busy branch environment.

The position requires strong communication, customer service, and financial products knowledge, with a focus on compliance and risk controls. A flexible, client-focused approach is essential.

Qualifications

• High school diploma or GED with 2+ years proven retail sales, call center, customer service and/or telesales experience.
• OR
• A high school diploma or GED with 1 year proactive sales experience.
• Strong verbal communication and interpersonal skills.
• Demonstrated financial services product knowledge.

Responsibilities

• Relationship management and sales opportunities through outbound calling, profiling, and account opening.
• Identify financial needs and present product/service options with internal partners.
• Proactively educate clients on value-added products and services via email or phone.
• Onboard new customers through outreach and maintain regular follow-up.

Skills

Verbal communication

Customer service

Sales experience

Time management

Financial services knowledge

Education

High school diploma or GED

Associates degree

Notary public license

Tools

Internet skills

Job description

M&T Bank in Dover, PA seeks a Branch Sales/Service Associate to manage relationships, identify sales opportunities, and onboard new customers. The role emphasizes proactive outreach, account openings, and risk-conscious service in a busy branch environment.

The position requires strong communication, customer service, and financial products knowledge, with a focus on compliance and risk controls. A flexible, client-focused approach is essential.