Relationship Banker: Grow Client Relationships & Sales

M&T Bank Corporation; Ridge (NY); Hybrid; USD 34,000 - 58,000; Full time

Job summary

M&T Bank in Chestnut Ridge, NY is seeking a Relationship Banker to identify customers' needs and present appropriate banking solutions during in-branch interactions. You will drive sales while delivering exceptional service, manage lobby flow, and refer complex needs to specialists when needed.

The role emphasizes proactive outreach, appointment setting, and strong risk awareness, with emphasis on compliance and customer trust. Previous retail sales or customer service experience is required.

Qualifications

• High school diploma or GED required, with 2+ years in retail sales or customer service.
• Strong verbal communication and interpersonal skills.
• Proficient with internet-based tools and standard software.

Responsibilities

• Identify customer needs and present banking options.
• Drive branch sales, service, and referrals through proactive outreach.
• Schedule and prepare for appointments; maintain compliant processes.

Skills

Customer service

Sales

Communication

Time management

Education

High school diploma or GED

Associates degree

Notary public license

Job description

M&T Bank in Chestnut Ridge, NY is seeking a Relationship Banker to identify customers' needs and present appropriate banking solutions during in-branch interactions. You will drive sales while delivering exceptional service, manage lobby flow, and refer complex needs to specialists when needed.

The role emphasizes proactive outreach, appointment setting, and strong risk awareness, with emphasis on compliance and customer trust. Previous retail sales or customer service experience is required.