Relationship Banker: Grow Clients & Solve Financial Needs

Santander; Rocky Point (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Santander in Rocky Point, NY seeks a Bank Center Relationship Banker 2 to respond to customers, offer tailored financial products, and support branch goals. This role emphasizes sales through needs-based conversations and solid customer service, with opportunities for supervisory growth.

You will handle routine teller tasks, uphold regulatory compliance, and contribute to the branch’s growth and profitability through teamwork and excellent service.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred
• 0-2 years supervisory experience preferred
• Demonstrated success in leading, coaching, and motivating
• Working knowledge of all products and services
• Keeps current with all systems used for branch transaction processing

Responsibilities

• Responds to customers’ needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/exceed both individual and team goals in sales, service and operations.

Skills

Customer service

Sales experience

Supervisory potential

Leadership coaching

Education

HS Diploma or GED

Associates/Bachelor’s degree

Tools

Banking systems

Job description

Santander in Rocky Point, NY seeks a Bank Center Relationship Banker 2 to respond to customers, offer tailored financial products, and support branch goals. This role emphasizes sales through needs-based conversations and solid customer service, with opportunities for supervisory growth.

You will handle routine teller tasks, uphold regulatory compliance, and contribute to the branch’s growth and profitability through teamwork and excellent service.