Relationship Banker: Grow Clients & Loans

U.S. Bank; Yuba City (CA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Short-term and long-term disability

Parental leave

401(k) and retirement plan

Job summary

U.S. Bank is hiring a Relationship Banker to build trusted client relationships through face-to-face interactions and proactive outreach. You will assess banking needs, open accounts, and process basic transactions while educating clients on digital options.

 The role emphasizes customer service, product knowledge, and collaboration with branch teams to serve clients effectively in a standard branch setting.

Qualifications

• High school diploma or equivalent is required.
• Retail banking experience preferred (typically <4 years).
• Strong customer service and interpersonal skills are essential.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by engaging and communicating with clients.
• Maintains knowledge of consumer and business banking products and services, including digital products.
• Provides a consistent optimal client experience, greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Educates clients on emerging and self-service digital products and services.
• Leverages resources to optimize the client experience with accuracy.

Skills

Relationship building

Client engagement

Digital banking knowledge

Customer service

Self-service tech familiarity

Needs assessment

Education

High school diploma or equivalent

Tools

NMLS/Reg Z awareness

Job description

U.S. Bank is hiring a Relationship Banker to build trusted client relationships through face-to-face interactions and proactive outreach. You will assess banking needs, open accounts, and process basic transactions while educating clients on digital options.

 The role emphasizes customer service, product knowledge, and collaboration with branch teams to serve clients effectively in a standard branch setting.