Relationship Banker: Grow Clients & Loans

US Bank; Lancaster (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker to build lasting client relationships by meeting customers face-to-face and offering tailored banking solutions. This role involves opening accounts, processing service requests, and guiding clients to digital products and services to meet their financial goals.

The position emphasizes strong communication, proactive outreach, and collaboration with branch teams to deliver an exceptional client experience and drive branch growth.

Qualifications

• High school diploma or equivalent.
• Typically <4 years of retail banking experience or a combination of experience and training.
• Experience with digital banking products and self-service technologies.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Originates and closes consumer loans, and provides banking solutions based on customer goals.
• Leverages available resources and technologies to optimize the client experience and service quality.

Skills

Relationship building

Customer service

Digital banking products

Communication skills

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build lasting client relationships by meeting customers face-to-face and offering tailored banking solutions. This role involves opening accounts, processing service requests, and guiding clients to digital products and services to meet their financial goals.

The position emphasizes strong communication, proactive outreach, and collaboration with branch teams to deliver an exceptional client experience and drive branch growth.