Relationship Banker: Grow Clients & Guide Finances

Bank of America Corporation; Shawnee (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America Corporation is hiring a Financial Center Teller in the United States. The role focuses on engaging clients in the lobby, educating on self-service resources, and accurately processing cash transactions to support daily banking needs.

You will build relationships, follow established procedures, expand product knowledge, manage center traffic and appointments, and connect clients with solutions that meet their financial goals.

Qualifications

• Bachelor's degree or business-relevant Associate’s degree.
• Experience in financial services is preferred.
• Strong communication and customer service skills.
• Willing to work weekends and extended hours when needed.

Responsibilities

• Engage clients in the lobby, educate on self-service resources (ATM, online/mobile banking).
• Process cash transactions accurately and efficiently.
• Have in-depth conversations to understand financial goals and connect to solutions.
• Follow established processes and comply with laws and regulations.
• Grow product knowledge and manage center traffic, appointments, and calls.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Client Management

Pipeline Management

Prospecting

Referral Management

Education

Bachelor's or Associate’s Degree

Job description

Bank of America Corporation is hiring a Financial Center Teller in the United States. The role focuses on engaging clients in the lobby, educating on self-service resources, and accurately processing cash transactions to support daily banking needs.

You will build relationships, follow established procedures, expand product knowledge, manage center traffic and appointments, and connect clients with solutions that meet their financial goals.