Relationship Banker: Help Clients Achieve Financial Goals

Bank of America; Carmel (IN); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Bank of America is hiring at a United States financial center. The role focuses on engaging clients in the lobby, educating them on mobile/online banking and ATM usage, and accurately processing cash transactions. You will build deep conversations to learn clients' financial priorities and connect them with suitable solutions.

The position requires a customer‑centric mindset, strong communication skills, and the ability to work weekends or extended hours across multiple centers as needed.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus
• Collaborates effectively to build relationships and serve clients
• Confident communicator who educates clients on self-service tools
• Able to learn and adapt to new information and technology platforms
• Follows bank processes and complies with laws and regulations
• Available to work weekends or extended hours as needed
• Strong time management and problem‑solving skills

Responsabilités

• Executes the bank's risk culture and prioritizes operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes to do what is right for clients and the bank
• Grows knowledge by partnering with experts in lending and investments
• Manages financial center traffic, appointments, and outbound calls
• Drives the client experience and ensures accurate cash handling

Connaissances

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Formation

High School Diploma / GED

Bachelor's Degree in Business or Finance

Description du poste

Bank of America is hiring at a United States financial center. The role focuses on engaging clients in the lobby, educating them on mobile/online banking and ATM usage, and accurately processing cash transactions. You will build deep conversations to learn clients' financial priorities and connect them with suitable solutions.

The position requires a customer‑centric mindset, strong communication skills, and the ability to work weekends or extended hours across multiple centers as needed.