Relationship Banker: Grow Client Wealth & Loyalty

PNC Financial Services Group, Inc.; North Carolina; Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

PNC is seeking a Personal Banker based in Wilmington, NC, within its Retail Banking organization. This role focuses on acquiring and deepening the branch customer base, delivering a differentiated customer experience, and driving loyalty through proactive sales and partnerships.

The ideal candidate proactively identifies opportunities to improve customers' financial wellbeing and uses PNC solutions to grow wallet share while adhering to risk controls and procedures.

Qualifications

• Candidates should demonstrate knowledge, skills, and abilities required for the Personal Banker role at PNC.
• Education and certifications are aligned with banking responsibilities and compliance expectations.
• Experience in customer-facing financial services is preferred.

Responsabilités

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Positions PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations through a defined sales process.
• Delivers a full PNC conversation with every client interaction to identify appropriate solutions.
• Learns and applies policies to manage risk and integrity in daily operations.
• Educates customers on options for managing financial transactions leveraging technology.

Connaissances

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Formation

No Degree

Description du poste

PNC is seeking a Personal Banker based in Wilmington, NC, within its Retail Banking organization. This role focuses on acquiring and deepening the branch customer base, delivering a differentiated customer experience, and driving loyalty through proactive sales and partnerships.

The ideal candidate proactively identifies opportunities to improve customers' financial wellbeing and uses PNC solutions to grow wallet share while adhering to risk controls and procedures.