Relationship Banker: Grow Client Relationships & Wealth

0101 The Huntington National Bank; Oakwood (OH); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible work arrangement

Job summary

Huntington is seeking a Financial Relationship Banker to retain and grow consumer and business customer relationships by identifying financial goals, recommending deposits, loans and other banking products, and delivering excellent service. The role emphasizes proactive outreach, relationship building, and adherence to banking policies.

The position requires effective communication, a customer-service mindset, and comfort with digital tools.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.
• Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience.
• Ability to build, deepen and retain relationships.
• Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking) Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Other duties as assigned.

Skills

Customer service

Sales

Communication

Relationship building

Technology comfort

Banking knowledge

Education

High School Diploma

Bachelor's degree (preferred)

Job description

Huntington is seeking a Financial Relationship Banker to retain and grow consumer and business customer relationships by identifying financial goals, recommending deposits, loans and other banking products, and delivering excellent service. The role emphasizes proactive outreach, relationship building, and adherence to banking policies.

The position requires effective communication, a customer-service mindset, and comfort with digital tools.