Relationship Banker — Grow Client Relationships

Huntington National Bank; Grand Haven (MI); Hybrid; USD 38,000 - 65,000; Full time

Job summary

Huntington National Bank is seeking a Financial Relationship Banker to retain and grow consumer and business customer relationships by identifying goals and needs and recommending appropriate deposit, loan, and other banking products and services.

The role emphasizes excellent customer service, proactive sales, and strong knowledge of banking technologies, with opportunities for a flexible work arrangement and a focus on compliance with policies and regulations.

Qualifications

• High School Diploma or GED and 1 year of customer service and sales in banking or related fields.
• Fingerprint background check required under NMLS regulations.
• Knowledge of banking products and services is a plus.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through appointments and referrals.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Educating customers on how to use bank technology (online, mobile, ATM).
• Maintaining knowledge of products, services, technology and policies.
• Adhering to operational, security, risk and regulatory policies.
• Other duties as assigned.

Skills

Customer service

Sales

Communication skills

Technology literacy

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Financial Relationship Banker to retain and grow consumer and business customer relationships by identifying goals and needs and recommending appropriate deposit, loan, and other banking products and services.

The role emphasizes excellent customer service, proactive sales, and strong knowledge of banking technologies, with opportunities for a flexible work arrangement and a focus on compliance with policies and regulations.