Relationship Banker: Grow Client Relationships & Solutions

Chino Commercial Bank, N.A.; Rancho Cucamonga (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Chino Commercial Bank, N.A. seeks an experienced Personal Banker to engage customers, assess financial needs, and offer suitable banking solutions. You will play a key role in opening new accounts, processing deposits, and supporting branch operations while delivering exceptional service.

Responsibilities include advising on products, cross-selling, and maintaining accurate records. A collaborative, solutions-minded approach and compliance awareness are essential to success in this role.

Qualifications

• Experience delivering strong customer service in a banking environment.
• Ability to identify customer needs and recommend appropriate products and services.
• Familiarity with branch operations, deposits, loan basics and compliance requirements.

Responsibilities

• Meet with customers to discuss financial needs and provide recommendations.
• Open new accounts and maintain assigned accounts with accuracy and service quality.
• Cross-sell bank products and services to grow customer relationships.
• Support branch operations, cash handling, and daily balancing tasks.
• Respond to customer inquiries and resolve issues within authority.

Skills

Customer service

Sales experience

Cross-selling

Communication skills

Problem solving

Education

High school diploma or GED

Tools

Banking software

Mainframe / teller system

Job description

Chino Commercial Bank, N.A. seeks an experienced Personal Banker to engage customers, assess financial needs, and offer suitable banking solutions. You will play a key role in opening new accounts, processing deposits, and supporting branch operations while delivering exceptional service.

Responsibilities include advising on products, cross-selling, and maintaining accurate records. A collaborative, solutions-minded approach and compliance awareness are essential to success in this role.