Relationship Banker: Grow Client Relationships & Mortgage

TD; Springfield (MA); On-site; USD 32,000 - 43,000; Full time

Job summary

TD Bank in Springfield, MA is seeking a banking professional to cultivate and sustain client relationships, delivering personalized banking solutions to help clients meet long-term financial goals.

You will acquire new clients and deepen existing relationships through consultative engagement, needs-based guidance, and strong product knowledge, while adhering to TD's risk and regulatory standards.

Qualifications

• 2+ years of experience in sales, service, or relationship-building with needs-based guidance.
• Prior banking experience in teller, platform, or relationship banking roles preferred.
• Strong communication skills with clear, concise delivery to diverse clients.
• Ability to obtain and maintain active NMLS registration as required.

Responsibilities

• Cultivate and sustain long-term client relationships through leads management and outbound efforts in a bank location.
• Proactively engage clients with curiosity, listen actively, and capture information to identify suitable solutions.
• Provide tailored guidance on a broad range of banking products, explaining options, risks, and benefits.
• Drive client acquisition, retention, and referrals while ensuring risk and regulatory compliance.

Skills

Consultative sales

Relationship building

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Office

NMLS knowledge

Job description

TD Bank in Springfield, MA is seeking a banking professional to cultivate and sustain client relationships, delivering personalized banking solutions to help clients meet long-term financial goals.

You will acquire new clients and deepen existing relationships through consultative engagement, needs-based guidance, and strong product knowledge, while adhering to TD's risk and regulatory standards.