Relationship Banker: Grow Client Relationships & Experience

Bank of America; Frederick (MD); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits

Paid time off

Job summary

Bank of America in Frederick, MD seeks a client-focused team member to educate and assist clients with self-service banking and transactions. You will handle cash, engage in deep conversations to identify financial needs, and connect clients to suitable solutions.

This role combines relationship building with operational excellence in an in-person setting. The candidate should be able to work weekends or extended hours and meet regulatory guidelines while contributing to a high-quality client

Qualifications

• Experience in financial services and knowledge of financial services industry, products and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance.

Responsibilities

• Executes the bank’s risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Bachelor's Degree

Job description

Bank of America in Frederick, MD seeks a client-focused team member to educate and assist clients with self-service banking and transactions. You will handle cash, engage in deep conversations to identify financial needs, and connect clients to suitable solutions.

This role combines relationship building with operational excellence in an in-person setting. The candidate should be able to work weekends or extended hours and meet regulatory guidelines while contributing to a high-quality client