Relationship Banker: Client Solutions Advisor

National Black MBA Association; Parkville, Northern (MD, KY); Hybrid; USD 52,000 - 56,000; Full time

Job summary

Bank of America in Parkville, MD is seeking a client-focused associate to educate clients and process transactions via self-service tools. You will handle cash, build relationships, and connect clients with suitable financial solutions.

The role requires strong communication, adaptability, and a willingness to work a 40-hour week, including possible extended hours on weekends. In-office culture with focused client service.

Qualifications

• Enthusiastic self-starter with a strong work ethic and results focus.
• Collaborates effectively to build relationships and drive outcomes.
• Educates clients on self-service banking options and features.
• Willing to work weekends or extended hours when needed.
• Experience in financial services is a plus.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to serve clients and the bank, adhering to laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience and ensures service quality.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Branding

Client Management

Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma or GED

Job description

Bank of America in Parkville, MD is seeking a client-focused associate to educate clients and process transactions via self-service tools. You will handle cash, build relationships, and connect clients with suitable financial solutions.

The role requires strong communication, adaptability, and a willingness to work a 40-hour week, including possible extended hours on weekends. In-office culture with focused client service.