Relationship Banker: Client Advocate & Financial Solutions

Bank of America; Franklin (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Bank of America is seeking a client-focused banking professional to engage clients in-branch, educate on self-service channels, and process cash transactions with precision. You will build relationships, uncover financial needs, and connect clients to lending, investments and everyday banking solutions.

The role emphasizes a strong work ethic, adaptability, and teamwork in a busy financial center. Weekend or extended hours may be required at various locations.

Qualifications

• Minimum education: High School Diploma or equivalent.
• Bachelor's or related associate degree preferred for advancement.
• Strong interpersonal and communication skills are required.

Responsibilities

• Executes daily banking transactions with accuracy and efficiency.
• Builds client relationships to understand financial needs and offer solutions.
• Follows processes and guidelines, complying with laws and regulations.
• Collaborates with specialists in small business, lending, and investments to grow client relationships.
• Manages center traffic, appointments, and outbound calls to drive the client experience.
• Handles cash responsibilities and supports a positive, compliant environment.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America is seeking a client-focused banking professional to engage clients in-branch, educate on self-service channels, and process cash transactions with precision. You will build relationships, uncover financial needs, and connect clients to lending, investments and everyday banking solutions.

The role emphasizes a strong work ethic, adaptability, and teamwork in a busy financial center. Weekend or extended hours may be required at various locations.