Client Solutions Relationship Banker

Bank of America; Maryland; On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Industry-leading benefits

Paid time off

Job summary

Bank of America in Maryland is hiring for a front-line client associate role focused on facilitating transactions and educating clients about self-service options. You will process cash transactions, engage clients in meaningful conversations about their financial goals, and connect them to suitable solutions.

The position requires strong communication, relationship-building, and problem-solving skills, with flexibility to work weekends and at various branch locations within reasonable distance.

Qualifications

• High school diploma or equivalent required.
• Experience in financial services a plus.
• Customer-focused with ability to learn new information and technology platforms.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Time Management

Sales Mindset

Team Collaboration

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree in Finance/Business

Job description

Bank of America in Maryland is hiring for a front-line client associate role focused on facilitating transactions and educating clients about self-service options. You will process cash transactions, engage clients in meaningful conversations about their financial goals, and connect them to suitable solutions.

The position requires strong communication, relationship-building, and problem-solving skills, with flexibility to work weekends and at various branch locations within reasonable distance.