Relationship Banker - Client Solutions & Growth

Bank of America; Parkville (MD); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America in Parkville, MD is seeking a Client Service professional to engage clients in the lobby, educate them on self‑service options, and accurately process cash transactions using ATM, online, and mobile platforms.

The role emphasizes building client relationships, following established processes, and collaborating with specialists in small business, lending, and investments. Weekend/extended hours may be required; 40 hours/week with competitive benefits.

Qualifications

• High School Diploma or GED
• Experience in financial services and knowledge of financial services industry, products and solutions
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
• Six months of cash handling experience
• Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Account Management

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Bachelor's Degree

Job description

Bank of America in Parkville, MD is seeking a Client Service professional to engage clients in the lobby, educate them on self‑service options, and accurately process cash transactions using ATM, online, and mobile platforms.

The role emphasizes building client relationships, following established processes, and collaborating with specialists in small business, lending, and investments. Weekend/extended hours may be required; 40 hours/week with competitive benefits.