Relationship Banker & Financial Solutions Expert

Choiceone-Bank; Fruitport Charter Township (MI); On-site; USD 18,000 - 29,000; Full time

Job summary

ChoiceOne Bank is seeking a customer-focused professional to provide exemplary service and build relationships with clients in a branch setting. The role includes educating customers on deposit and lending products, driving sales, and processing day-to-day transactions.

Responsibilities include opening new accounts, obtaining referrals, and ensuring compliance with regulatory policies. A strong emphasis on accuracy, service quality, and teamwork is required.

Qualifications

• Experience in cash handling or cash-based transactions
• Strong customer service orientation
• Effective communication and interpersonal skills
• Ability to learn banking products and processes
• Compliance with regulatory requirements and bank policies
• Sales-oriented with ability to obtain referrals

Responsibilities

• Provide exemplary customer service to clients and resolve challenges
• Educate customers on deposit and lending products
• Drive sales through a disciplined process and banking technology
• Open new personal and business accounts in compliance with policy
• Obtain referrals and deepen customer relationships across bank areas
• Process daily customer transactions accurately
• Follow Bank Secrecy Act, USA PATRIOT Act and other regulations

Job description

ChoiceOne Bank is seeking a customer-focused professional to provide exemplary service and build relationships with clients in a branch setting. The role includes educating customers on deposit and lending products, driving sales, and processing day-to-day transactions.

Responsibilities include opening new accounts, obtaining referrals, and ensuring compliance with regulatory policies. A strong emphasis on accuracy, service quality, and teamwork is required.