Relationship Banker I: Customer-Centric Financial Solutions

U.S. Bank; Fresno (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Retirement plan (401(k))

Paid vacation and holidays

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to build strong client relationships by meeting with customers, assessing banking needs, and offering suitable financial solutions. The role includes opening accounts, handling basic transactions, and educating clients on digital banking options.

Strong communication, customer service, and a basic understanding of banking policies will help you thrive in this position. Location is on-site, with comprehensive benefits and equal opportunity commitments.

Qualifications

• Build and foster relationships with clients through proactive outreach and follow-up.
• Identify client solutions based on needs by engaging and communicating effectively.
• Maintain working knowledge of consumer and business banking products and services including digital offerings.
• Provide a consistent optimal client experience, greeting clients and processing basic transactions.
• Develop partnerships with branch team members to serve clients.
• Open new consumer/business accounts and submit credit applications.
• Educate clients on digital products and self-service options to meet needs.

Responsibilities

• Originating and closing consumer loans, opening accounts, and handling deposits and basic transactions.
• Educate clients on available deposit and loan products and services.
• Support customers by understanding their financial goals and offering suitable solutions.
• Collaborate with team to ensure accurate client records and service delivery.

Skills

Relationship building

Customer engagement

Digital products awareness

Interpersonal skills

Digital-first mindset

Needs analysis

Financial services knowledge

Education

High school diploma or equivalent

Tools

Banking systems

Job description

U.S. Bank is seeking a Relationship Banker to build strong client relationships by meeting with customers, assessing banking needs, and offering suitable financial solutions. The role includes opening accounts, handling basic transactions, and educating clients on digital banking options.

Strong communication, customer service, and a basic understanding of banking policies will help you thrive in this position. Location is on-site, with comprehensive benefits and equal opportunity commitments.