Financial Concierge: Customer Experience Banker

0101 The Huntington National Bank; United States; On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Retirement Savings Plan

Paid Time Off (PTO)

Wellness Program

Job summary

Huntington is seeking a Customer Experience Banker Non NMLS to be a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals and recommending appropriate deposit products and services.

You will process transactions accurately, balance daily and deliver exemplary customer service. You will proactively identify opportunities to grow relationships through a disciplined sales process, outbound calling, and referrals from

Qualifications

• High School Diploma or GED required; 1 year of customer service or military admin experience preferred.
• Bachelor's degree may substitute for experience in some cases.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate proficiency in sales, service, and banking knowledge.

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington is seeking a Customer Experience Banker Non NMLS to be a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals and recommending appropriate deposit products and services.

You will process transactions accurately, balance daily and deliver exemplary customer service. You will proactively identify opportunities to grow relationships through a disciplined sales process, outbound calling, and referrals from