Relationship Banker: Exceptional Client Experiences

Aumni; Greenville (SC); On-site; USD 25,000 - 33,000; Full time

Job summary

JPMorgan Chase & Co. in the United States seeks an Associate Relationship Banker to deliver hospitality while assisting clients in a branch. You welcome customers, assess financial needs, and offer thoughtful solutions using the latest banking technology and services.

You will connect clients with Chase Mobile App and Chase.com, assist walk-in and scheduled clients, and collaborate with specialists to address more complex financial needs while upholding regulatory requirements.

Qualifications

• Ability to create memorable experiences for clients.
• Excellent communication skills in person and over the phone.
• Resolve client issues with attention to detail.
• Work within established risk parameters and complete training.
• Must have high school diploma or GED.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Client service

Communication

Problem solving

Risk compliance

Time management

Sales experience

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in the United States seeks an Associate Relationship Banker to deliver hospitality while assisting clients in a branch. You welcome customers, assess financial needs, and offer thoughtful solutions using the latest banking technology and services.

You will connect clients with Chase Mobile App and Chase.com, assist walk-in and scheduled clients, and collaborate with specialists to address more complex financial needs while upholding regulatory requirements.