Relationship Banker: Elevate Client Experience & Solutions

Aumni

New York (NY)

On-site

USD 52,000 - 64,000

Full time

7 days ago

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Job summary

JPMorgan Chase in New York City is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and offer tailored banking solutions. You will engage with walk-ins and scheduled clients, promoting digital tools like the Chase Mobile App and Chase.com while ensuring a welcoming, compliant branch experience.

The role emphasizes strong communication, client service excellence, and ability to work closely with team experts to address more complex financial needs.

Qualifications

High school diploma or GED required; regulatory training compliance expected.
Strong communication and listening skills to tailor banking solutions.
Willingness to work weekends/evenings in a branch setting.

Responsibilities

Put clients first and deliver friendly, attentive service in a branch environment.
Use consultative questioning to understand client needs and offer appropriate solutions.
Assist walk-in and scheduled clients, building relationships and guiding them to suitable products.
Educate clients on technology tools like mobile app, online banking, and ATMs.
Learn products, services, and procedures to consult with clients and coordinate with experts.
Adhere to banking policies, procedures, and regulatory requirements.

Skills

Communication skills

Client relationship building

Sales experience

Education

High school diploma or GED

College degree (preferred)

Job description

The role emphasizes strong communication, client service excellence, and ability to work closely with team experts to address more complex financial needs.

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