Relationship Banker: Elevate Customer Service & Sales

First National Bank Of Pennsylvania

Sharon (OH)

On-site

USD 32,000 - 52,000

Full time

14 days+

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Job summary

First National Bank Of Pennsylvania seeks a Relationship Banker in the Retail unit at our Sharon, PA location. This role emphasizes customer service, handling banking transactions, and identifying opportunities to refer or sell products.

The incumbent will work under varying assignments across locations, adhering to bank policies and risk controls while delivering seamless service. A high school diploma or GED is required, with strong communication and computer skills to support referrals and

Qualifications

High School or GED is required.
0 years of job-related experience minimum.
Strong customer service and communication skills are essential.
Knowledge of banking policies, procedures, consumer products and services.
Sales and customer service skills are important.
Experience using basic computer software and banking systems.

Responsibilities

Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
Make appropriate recommendations in the selling and cross-selling of bank products and services.
Identifies and achieves individual weekly sales/referral goals set by the branch manager.
Incorporate FNB digital products and services into customer interactions.
Input and maintain data quality for referrals, customers, and applicants using branch technology.
Manage the lifecycle of new and existing customer relationships per consumer bank standards.
Perform routine teller and operational duties per policies.
Assist with other duties and projects as assigned.