Relationship Banker: Elevate Customer Experiences

First National Bank of Pennsylvania; Altoona (PA); On-site; USD 42,000 - 60,000; Full time

Job summary

First National Bank of Pennsylvania seeks a Relationship Banker within the Retail unit. The role focuses on delivering excellent customer service, handling basic consumer banking transactions, and identifying sales or referral opportunities.

You'll promote bank products, enter referrals accurately, and support branch operations, with occasional work at different locations within the market. FNB emphasizes compliance and core values in daily activities.

Qualifications

• High School or GED required.
• 0 years of related experience.
• Excellent customer service and communication skills.
• Knowledge of banking policies and consumer products.
• Proficient with MS Word/Excel/PowerPoint basics.
• Strong organizational and analytical abilities.

Responsibilities

• Develop proficiency in basic consumer banking transactions and account servicing.
• Execute branch leads and referrals.
• Promote cross-selling of bank products and services.
• Input and maintain data quality for referrals and applicants.
• Perform routine teller transactions in line with policies.
• Adhere to FNB policies, procedures and core values.
• May work at various locations within the market.
• Support risk management and regulatory compliance.

Skills

Customer service

Communication

Organization & analysis

Detail oriented

PC proficiency

MS Word

MS Excel

MS PowerPoint

Experience

Banking knowledge

Sales skills

Education

High School or GED

Job description

First National Bank of Pennsylvania seeks a Relationship Banker within the Retail unit. The role focuses on delivering excellent customer service, handling basic consumer banking transactions, and identifying sales or referral opportunities.

You'll promote bank products, enter referrals accurately, and support branch operations, with occasional work at different locations within the market. FNB emphasizes compliance and core values in daily activities.