Relationship Banker: Elevate Customer Solutions & Sales

First National Bank Of Pennsylvania; Northern Cambria (Cambria County); On-site; USD 42,000 - 56,000; Full time

Job summary

First National Bank Of Pennsylvania is seeking a Relationship Banker to develop proficiency in consumer banking, account servicing and lending, and to execute branch leads under managerial direction. The role involves identifying sales opportunities, leveraging digital products, and maintaining data quality for referrals and customers at multiple market locations in the Retail unit.

The candidate will engage with customers to meet weekly sales/referral goals, follow bank policies, and support

Qualifications

• Excellent customer service and communication
• Strong organizational and interpersonal skills
• Proficiency with PC and office software
• Knowledge of banking policies and consumer products
• Experience in a related position
• Sales and cross-selling abilities

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.

Skills

Customer service

Communication

Organization

Interpersonal skills

Analytical skills

PC skills

MS Word

MS Excel

MS PowerPoint

Sales experience

Banking policies

Sales skills

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

First National Bank Of Pennsylvania is seeking a Relationship Banker to develop proficiency in consumer banking, account servicing and lending, and to execute branch leads under managerial direction. The role involves identifying sales opportunities, leveraging digital products, and maintaining data quality for referrals and customers at multiple market locations in the Retail unit.

The candidate will engage with customers to meet weekly sales/referral goals, follow bank policies, and support