Relationship Banker: Customer Growth & Service

First National Bank of Pennsylvania; North East (Erie County); On-site; USD 36,000 - 52,000; Full time

Job summary

First National Bank of Pennsylvania is seeking a Relationship Banker to support consumer banking transactions, account servicing, and lending with a focus on delivering excellent customer service and referral-based sales. You may work at multiple locations within the market and will follow FNB policies, procedures, and core values.

The role emphasizes greeting customers, identifying financial needs, recommending bank products, maintaining data accuracy, and handling routine teller duties in a

Qualifications

• High School or GED required.
• Excellent customer service and communication skills.
• Knowledge of banking policies and consumer products.
• Sales and cross-selling capabilities.
• Ability to work at multiple market locations.
• Familiarity with branch technology and data entry.

Responsibilities

• Promotes the sales process and referrals to meet weekly goals.
• Identify customer needs and recommend bank products.
• Input and maintain data for referrals and accounts.
• Perform routine teller transactions and other operations.
• Adhere to risk management and regulatory requirements.
• May work at various locations within the market.

Skills

Customer service

Communication

Organizational skills

Interpersonal skills

Detail-oriented

PC proficiency

MS Word

MS Excel

MS PowerPoint

Experience in related position

Banking knowledge

Sales skills

Education

High School or GED

Job description

First National Bank of Pennsylvania is seeking a Relationship Banker to support consumer banking transactions, account servicing, and lending with a focus on delivering excellent customer service and referral-based sales. You may work at multiple locations within the market and will follow FNB policies, procedures, and core values.

The role emphasizes greeting customers, identifying financial needs, recommending bank products, maintaining data accuracy, and handling routine teller duties in a