Relationship Banker: Elevate Clients' Financial Lives

Bank of America; Jenkintown (PA); On-site; USD 36,000 - 54,000; Full time

Job summary

Bank of America is hiring in the United States for a client-focused role in our financial center. The position emphasizes educating clients on self-service channels and accurately processing cash transactions while connecting customers to solutions that meet their financial goals.

We value relationship-building, adherence to laws and guidance, and the ability to work collaboratively in a fast-paced environment. Weekend and extended hours may be required at various locations.

Qualifications

• Demonstrates customer service skills and a strong work ethic.
• Able to communicate clearly with clients and colleagues.
• Comfortable learning new banking systems and processes.

Responsibilities

• Educates clients on self-service banking options (ATM, online, mobile).
• Processes cash transactions accurately and efficiently.
• Builds relationships to meet client financial needs and goals.
• Maintains bank procedures, compliance, and risk controls.
• Manages center traffic, appointments, and outbound calls.
• Delivers a positive client experience and supports sales activities.
• Handles cash responsibilities with accuracy and integrity.

Skills

Customer focus

Communication

Problem solving

Time management

Team collaboration

Adaptability

Education

High School Diploma / GED

Job description

Bank of America is hiring in the United States for a client-focused role in our financial center. The position emphasizes educating clients on self-service channels and accurately processing cash transactions while connecting customers to solutions that meet their financial goals.

We value relationship-building, adherence to laws and guidance, and the ability to work collaboratively in a fast-paced environment. Weekend and extended hours may be required at various locations.