Relationship Banker: Elevate Clients’ Financial Lives

Bank of America; Cerritos (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Bank of America is seeking a frontline banking professional for a Financial Center position in the United States. The role focuses on building strong client relationships, driving responsible growth, and delivering excellent service through both personal support and self-service tools.

You will help clients with everyday banking needs and referrals while adhering to regulatory requirements. This is a full-time role with potential weekend hours, requiring the ability to manage cash, schedule

Qualifications

• Bachelor's degree or business-related Associate’s degree such as business management, business administration or finance.
• Experience in financial services is preferred.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America is seeking a frontline banking professional for a Financial Center position in the United States. The role focuses on building strong client relationships, driving responsible growth, and delivering excellent service through both personal support and self-service tools.

You will help clients with everyday banking needs and referrals while adhering to regulatory requirements. This is a full-time role with potential weekend hours, requiring the ability to manage cash, schedule