Relationship Banker: Elevate Clients' Financial Lives

Bank of America; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America is seeking teammates to engage clients in the lobby, educate on self-service options, and efficiently process cash transactions. The role focuses on deep client conversations to understand financial goals and connect clients with suitable solutions.

Ideal candidates are adaptable, customer-focused, and capable of building strong relationships while adhering to laws and regulations. Weekend availability may be required to meet client needs.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Effective collaboration to meet client needs and build relationships.
• Ability to learn and adapt to new information and technology platforms.
• Confident in educating clients on self-service banking options.

Responsibilities

• Executes risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes to do what is right for clients and the bank.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages branch traffic, appointments, and outbound calls.
• Drives the client experience and ensures quality service.
• Manages cash responsibilities.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Account Management

Client Solutions Advisory

Education

Bachelor or Associate

Job description

Bank of America is seeking teammates to engage clients in the lobby, educate on self-service options, and efficiently process cash transactions. The role focuses on deep client conversations to understand financial goals and connect clients with suitable solutions.

Ideal candidates are adaptable, customer-focused, and capable of building strong relationships while adhering to laws and regulations. Weekend availability may be required to meet client needs.