Relationship Banker: Elevate Clients' Financial Lives

Bank of America; Florida; On-site; USD 21,000 - 28,000; Full time

Job summary

Bank of America Corporation is seeking a customer-focused associate to engage clients in the lobby, assist with self-service banking, and process cash transactions accurately. You will build relationships, understand client goals, and connect them to appropriate financial solutions while upholding regulatory compliance.

The role emphasizes strong communication, adaptability to new technologies, and weekend/extended hours availability.

Qualifications

• Requires high school diploma or equivalent.
• Bachelor’s or business-related associate degree preferred for advancement.
• Experience in financial services and cash handling is a plus.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently.
• Develop deep conversations to understand clients' financial goals and connect them to suitable solutions.
• Build relationships to meet client financial needs and drive client experience.

Skills

Self-motivation

Strong work ethic

Relationship building

Time management

Effective communication

Tech adaptability

Self-service banking proficiency

Problem solving

Compliance awareness

Education

Bachelor's degree or business-related Associate’s degree

Tools

ATM

Online banking

Mobile banking

Job description

Bank of America Corporation is seeking a customer-focused associate to engage clients in the lobby, assist with self-service banking, and process cash transactions accurately. You will build relationships, understand client goals, and connect them to appropriate financial solutions while upholding regulatory compliance.

The role emphasizes strong communication, adaptability to new technologies, and weekend/extended hours availability.