Relationship Banker: Elevate Clients’ Financial Lives

Bank of America; Douglasville (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Bank of America is hiring for a client-facing role in Georgia that focuses on educating clients and processing transactions via self-service tools. The position emphasizes building relationships, driving the client experience, and following compliant processes across daily banking activities.

The role requires strong communication, problem solving, and the ability to work weekends or extended hours at a nearby financial center.

Qualifications

• High School Diploma / GED / Secondary School or equivalent.
• Bachelor’s Degree or business-relevant Associate’s Degree such as business management, business administration or finance.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor’s Degree or business-relevant Associate’s Degree such as business management, business administration or finance

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is hiring for a client-facing role in Georgia that focuses on educating clients and processing transactions via self-service tools. The position emphasizes building relationships, driving the client experience, and following compliant processes across daily banking activities.

The role requires strong communication, problem solving, and the ability to work weekends or extended hours at a nearby financial center.