Client Relationship Banker | Elevate Financial Lives

National Black MBA Association; Atlanta (GA); On-site; USD 36,000 - 52,000; Full time

Job summary

Bank of America in Atlanta is seeking a customer-focused professional to engage clients in the lobby, educate on transactions, and guide them to self-service banking options.

The role requires building relationships, handling cash, and driving a positive client experience while adhering to laws and bank policies. Weekend/extended hours may be required at various centers within reasonable distance.

Qualifications

• Self-starter with strong work ethic and results focus.
• Collaborates effectively to get things done and build relationships.
• Able to learn and adapt to new information and technology platforms.
• Able to educate clients on self-service banking (ATM/online/mobile).
• Willing to work weekends or extended hours at multiple locations.

Responsibilities

• Executes risk culture and aims for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to act in clients' and bank's best interest.
• Grows knowledge by collaborating with small business, lending and investments experts.
• Manages center traffic, appointments, and outbound calls effectively.
• Drives the client experience and handles cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America in Atlanta is seeking a customer-focused professional to engage clients in the lobby, educate on transactions, and guide them to self-service banking options.

The role requires building relationships, handling cash, and driving a positive client experience while adhering to laws and bank policies. Weekend/extended hours may be required at various centers within reasonable distance.