Relationship Banker: Build Client Wealth & Solutions

Bank of America; Stone Mountain (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Georgia seeks a client-focused lobby associate to educate clients and assist with transactions via self-service options like mobile and online banking or ATM. You will process cash, engage with clients to understand financial goals, and connect them to appropriate solutions.

Role requires strong sales mindset, ability to build relationships, and adherence to laws and bank policies. Weekend availability may be required to serve customers across branches.

Qualifications

• Minimum education: High School Diploma or equivalent.
• One year of demonstrated sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor's Degree or business-relevant Associate’s Degree preferred such as business management, business administration or finance.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, complying with laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience and ensures cash responsibilities are handled accurately.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory Relationships

Business Development

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Job description

Bank of America in Georgia seeks a client-focused lobby associate to educate clients and assist with transactions via self-service options like mobile and online banking or ATM. You will process cash, engage with clients to understand financial goals, and connect them to appropriate solutions.

Role requires strong sales mindset, ability to build relationships, and adherence to laws and bank policies. Weekend availability may be required to serve customers across branches.