Relationship Banker — Elevate Clients’ Financial Lives

Bank of America; McDonough (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in McDonough, GA is seeking a customer service-focused team member to educate clients on self-service options and process cash transactions with accuracy. You will engage clients to uncover financial needs and connect them to suitable solutions.

The role requires strong communication, relationship-building, and a commitment to following bank processes and regulatory guidelines to ensure excellent client experiences.

Qualifications

• Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance.
• High School Diploma / GED / Secondary School or equivalent.

Responsibilities

• Educate clients on self-service banking options (ATM, online and mobile banking).
• Process cash transactions accurately and efficiently.
• Build relationships with clients to understand financial needs and connect to solutions.
• Follow processes and legal requirements to act in the client and bank's best interest.
• Engage in deep conversations to learn clients' priorities and goals.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Relationship Building

Communication

Time Management

Sales Mindset

Education

Bachelor's Degree or related Associate’s Degree

High School Diploma / GED

Job description

Bank of America in McDonough, GA is seeking a customer service-focused team member to educate clients on self-service options and process cash transactions with accuracy. You will engage clients to uncover financial needs and connect them to suitable solutions.

The role requires strong communication, relationship-building, and a commitment to following bank processes and regulatory guidelines to ensure excellent client experiences.