Relationship Banker: Elevate Clients’ Financial Lives

Bank of America; New Jersey; On-site; USD 32,000 - 48,000; Full time

Job summary

Bank of America is hiring for a role that engages clients in the lobby, educates on self-service options, and processes cash transactions. The position emphasizes understanding clients’ financial priorities and connecting them to suitable solutions.

It requires a strong work ethic, relationship-building skills, and comfort with banking technology. Responsibilities include managing center flow, appointments, and calls, while upholding risk controls and regulatory compliance.

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic and client-focused mindset.
• Collaborates effectively to build relationships and get things done.
• Education in business/finance is preferred; capable of learning new information and tech platforms.

Responsibilities

• Executes risk culture and drives operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and complies with laws and regulations.
• Grows knowledge by collaborating with small business, lending, and investments experts.
• Manages center traffic, appointments, and outbound calls.
• Drives client experience and handles cash responsibilities.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Time Management

Education

High School Diploma / GED

Bachelor's / Associate’s Degree (Business/Finance)

Job description

Bank of America is hiring for a role that engages clients in the lobby, educates on self-service options, and processes cash transactions. The position emphasizes understanding clients’ financial priorities and connecting them to suitable solutions.

It requires a strong work ethic, relationship-building skills, and comfort with banking technology. Responsibilities include managing center flow, appointments, and calls, while upholding risk controls and regulatory compliance.