Client Relationship Banker: Elevate Clients' Finances

Bank of America; Decatur (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Decatur, GA seeks an engaging client service professional to educate customers on self-service banking and process transactions accurately. The role emphasizes building client relationships, following compliant processes, and supporting financial goals. Must be flexible for weekends and extended hours.

The position offers in-office collaboration, growth opportunities, and competitive benefits as part of a dedicated team focused on responsible growth.

Qualifications

• Enthusiastic self-starter with a strong work ethic and focus on results.
• Collaborates effectively to build relationships with clients.
• Ability to educate clients on self-service banking options and solutions.
• Capable of adapting to new information and technology platforms.
• Comfortable working weekends or extended hours as needed.

Responsibilities

• Executes the bank's risk culture and promotes operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to act in clients' and bank's best interest.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls.
• Driven to enhance the client experience; handles cash responsibly.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Client Solutions Advisory

Education

High School Diploma

Bachelor's Degree in Business/Finance

Job description

Bank of America in Decatur, GA seeks an engaging client service professional to educate customers on self-service banking and process transactions accurately. The role emphasizes building client relationships, following compliant processes, and supporting financial goals. Must be flexible for weekends and extended hours.

The position offers in-office collaboration, growth opportunities, and competitive benefits as part of a dedicated team focused on responsible growth.