Relationship Banker: Elevate Clients' Financial Journeys

Bank of America; Prince Frederick (MD); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits

40 hours per week

In-office culture with flexibility

Job summary

Bank of America is hiring to engage clients in the lobby, educating them on self-service options such as mobile, online, and ATM banking. You will process cash transactions and develop in-depth knowledge of clients' financial goals to connect them with appropriate solutions.

The role emphasizes building relationships, following procedures, and delivering a high-quality client experience while complying with laws and regulations. Weekend/extended hours may be required.

Qualifications

• Minimum education is High School Diploma or equivalent.
• Strong focus on customer service and relationship building.
• Ability to communicate clearly and solve problems for clients.
• Willingness to work weekends or extended hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is hiring to engage clients in the lobby, educating them on self-service options such as mobile, online, and ATM banking. You will process cash transactions and develop in-depth knowledge of clients' financial goals to connect them with appropriate solutions.

The role emphasizes building relationships, following procedures, and delivering a high-quality client experience while complying with laws and regulations. Weekend/extended hours may be required.