Relationship Banker: Drive Client Growth & Solutions

Bank of America; West Windsor (NJ); On-site; USD 38,000 - 54,000; Full time

Job summary

Bank of America is seeking a client-focused associate to engage customers in the lobby, educate on mobile/online banking and ATM usage, and accurately process cash transactions. You will build relationships to understand financial needs and connect clients with appropriate solutions.

The role involves following procedures, complying with laws, and working with colleagues in small business, lending, and investments to support customers’ financial goals. Weekend/extended hours may be required.

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic and results focus
• Collaborates effectively to build relationships
• Confident in educating clients on self-service banking
• Able to identify solutions for new and existing clients
• Effective communicator with clients
• Able to learn and adapt to new information and platforms
• Follows established processes and regulations in daily activities
• Strong time and capacity management
• Willing to work weekends or extended hours across locations

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines to serve clients and the bank and comply with laws
• Grows knowledge by partnering with experts in small business, lending, and investments
• Manages branch traffic, appointments, and outbound calls
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Client Focus

Relationship Building

Problem Solving

Communication

Account Management

Sales Experience

Education

High School Diploma

Bachelor's Degree

Associate’s Degree in Business/Finance

Job description

Bank of America is seeking a client-focused associate to engage customers in the lobby, educate on mobile/online banking and ATM usage, and accurately process cash transactions. You will build relationships to understand financial needs and connect clients with appropriate solutions.

The role involves following procedures, complying with laws, and working with colleagues in small business, lending, and investments to support customers’ financial goals. Weekend/extended hours may be required.