Relationship Banker: Elevate Clients' Financial Journeys

Bank of America; Lewisville (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Bank of America is hiring to engage clients in the lobby, educate them on mobile, online banking, and ATMs, and process cash transactions efficiently. The role focuses on understanding client needs, offering solutions, and building lasting relationships.

As part of an in-office culture, the position requires adherence to laws, collaboration with specialists, and flexibility for extended hours or weekends as needed, with opportunities to grow within the organization.

Qualifications

• High school diploma or GED required.
• Bachelor's degree or relevant associate degree preferred.
• Cash handling or sales experience helpful.
• Bilingual Spanish skills beneficial for client interactions.

Responsibilities

• Engage lobby clients and educate on self-service banking options.
• Accurately process cash transactions and assist customers.
• Build client relationships to meet financial needs and goals.
• Follow processes and comply with laws and regulations.
• Assist with appointments, outbound calls, and client follow-ups.
• Drive client experience and support branch operations.

Skills

Adaptability

Customer Focus

Relationship Building

Communication

Problem Solving

Time Management

Account Management

Sales Skills

Bilingual Spanish

Education

High School Diploma / GED

Bachelor's degree or business relevant associate degree such as business management, business administration, or finance

Job description

Bank of America is hiring to engage clients in the lobby, educate them on mobile, online banking, and ATMs, and process cash transactions efficiently. The role focuses on understanding client needs, offering solutions, and building lasting relationships.

As part of an in-office culture, the position requires adherence to laws, collaboration with specialists, and flexibility for extended hours or weekends as needed, with opportunities to grow within the organization.