Relationship Banker: Elevate Clients’ Financial Lives

Bank of America; North Richland Hills (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is hiring a client-focused team member to engage clients in the lobby, educate on self-service resources, and accurately process cash transactions. The role emphasizes uncovering clients' financial priorities and connecting them to solutions that meet their goals.

You will build relationships, follow established procedures, and collaborate with experts in lending and investments while supporting cash management and client experience.

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic and results focus.
• Collaborates effectively to build relationships and get things done.
• Confidence in identifying solutions for new and existing clients based on needs.
• Excellent communication and ability to educate clients on self-service banking.
• Willingness to work weekends or extended hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience and manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's degree in business/finance or related field

High School Diploma / GED

Job description

Bank of America is hiring a client-focused team member to engage clients in the lobby, educate on self-service resources, and accurately process cash transactions. The role emphasizes uncovering clients' financial priorities and connecting them to solutions that meet their goals.

You will build relationships, follow established procedures, and collaborate with experts in lending and investments while supporting cash management and client experience.