Relationship Banker: Elevate Clients' Finances

Bank of America; Monroe (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Bank of America is hiring to engage clients in a lobby setting, educating and assisting with transactions through self-service channels and teller transactions. The role emphasizes building client relationships, understanding financial goals, and delivering solutions that meet customer needs.

The successful candidate will manage cash responsibilities, support client experience, and adhere to all laws and bank policies while working a 40-hour week on the 1st shift in the United States.

Qualifications

• High school diploma or GED required.
• Experience in financial services is preferred.
• Sales experience in a salary plus incentive environment is desired.
• Cash handling experience a plus.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions.
• Processes cash transactions accurately and efficiently.
• Develops deep conversations to understand financial goals and connect to solutions.
• Connects clients to banking solutions with service excellence.
• Manages client flow, appointments, and outbound calls.
• Drives the client experience and supports risk culture.
• Adheres to established processes and guidelines in daily activities to meet client and bank needs.

Skills

Adaptability

Customer focus

Oral communications

Problem solving

Relationship building

Sales experience

Education

High School Diploma or GED

Job description

Bank of America is hiring to engage clients in a lobby setting, educating and assisting with transactions through self-service channels and teller transactions. The role emphasizes building client relationships, understanding financial goals, and delivering solutions that meet customer needs.

The successful candidate will manage cash responsibilities, support client experience, and adhere to all laws and bank policies while working a 40-hour week on the 1st shift in the United States.